[JIL] TOA System Profile v.6.1
- Christian Schabasser
IMPORTANT - Please read before creating a TOA System Profile
Please generate a TOA System Profile only, when there is no recording ongoing.
If you encounter an issue with just:in linux, the ToolsOnAir Support Team will likely ask you for a “TOA System Profile”, as it contains all necessary information about your system and the application logs. To generate such a “TOA System Profile”, please follow the steps below:
Open the Just Control Configuration panel (within Just Control) and select the appropriate Device. Then switch to the “System” tab.
Next, verify that the “Logs & Profiles” tab is active. Then press the “Save” pull-down button, and click on “Save All Logs (System Profile)”.
Ensure that you are using a valid name and choose an appropriate location to save the compressed (.zip) file. Then click on the “Save” button to start the process.
During the generation process of the “TOA System Profile” you will see a spinning wheel next to the “Refresh” button. Please wait until this spinning wheel disappears, before trying to copy the compressed (.zip) file.