Whether your machine is part of a multi zone network environment with many other machines or a simple network setup. All ToolsOnAir components need a properly configured and stable network connection to work as expected. Please contact your network administrator or local ToolsOnAir partner, if you need help or if you have questions.

Network Infrastructure Example

This figure shows an exemplary network infrastructure (white arrows show network connections).

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Erratic Behavior caused by an improperly configured Network

In case your network is configured incorrectly, it is possible that the just:in setup will not work as expected, or just parts of it, for example the communication between Engine and User Interface, parts of the User Interface like Timecode, Video/Audio Preview and the ability to control the Engine. So always make sure to use machines which have a proper network configuration, no matter if you are using just:in on only one machine or on multiple machines.

IP Address Change

If the IP address of the engine machine changes, the administrator or operator must manually adjust the configuration. The simplest method is to modify the config.json configuration file located at “/Library/Application Support/ToolsOnAir/Just In”.

Prior to editing the config file, ensure that both the Just In Engine and the Just Control application are closed. Subsequently, open the file with a preferred text editor and perform a search and replace operation for all occurrences of the old IP address with the new one. Then restart the Engine application and update the IP address within the Just Control User Interface.