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  1. Make a backup of the current installation. The best would be a full backup of the startup disk to another disk. Otherwise, use the the backup functionality of Just Connect or Connect (12.9 Channel - Advanced Tab (v.5.x)) or copy the Channel folder which can be found at “/Library/Application Support/ToolsOnAir/Just Connect” to another storage device.

  2. Make sure you have a valid activation code for the new version. Please → contact us if you do not have a valid activation code.

  3. Download the new playout software version as well as the latest Video device driver and all other driver updates you may need during the installation.

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  1. Extract the downloaded Playout Software and open the disk image (.dmg).

  2. Quit all running playout applications or deactivate “Stay Alive” in case it is activated.

  3. Drag and drop the Just Playout folder onto the Applications folder, as described above.

  4. While copying, click on “Replace” if you get a warning that a folder already exists.

  5. Delete those applications from the Just Playout folder, which you do not need on the particular machine.

  6. Repeat steps 1–4 on all machines running ToolsOnAir playout Playout software related to the updated Channel.

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  1. Once the new version has finished copying, start Just Connect and Just Control.

  2. Follow the instructions in Chapter 13.2 Activation (v.5.x)  to activate the new version.

  3. If required, restart Just Connect

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  1. In case you would like to use use “Stay AliveAlive”, start all TOA Applications Playout applications using “Stay AliveAlive”.

  2. Otherwise, start all TOA ApplicationsPlayout applications (Just Out, Just Connect, and Just Control) which  that are related to the updated version on this particular machine.

  3. In case you are asked to update the System, agree to do so.

7. Switch to the Primary Playout and Update the Redundant Engine

  1. In case you have a TOA If you are running the Automated Failover Control option, the failover Failover should automatically switch to the Primary Engine after a few seconds.

  2. In case If you have are running another failover solution, switch the failover hardware to the Primary Engine.

  3. Repeat points 3, 4, and 6 also on the machine running the Redundant engine.