Due to licensing restrictions we are not allowed to ship any codecs along with our products.
To obtain the appropriate professional Apple codecs (ProRes, IMX...) you need to install Final Cut Pro 7 or Final Cut Pro X on a separate editing machine. Run Apple's Software Update after the installation and download/update the latest versions of the codecs. On the editing machine the codecs should now be stored in the folder /Library/QuickTime. These codecs also need to be on the Playout machine.
Check regularly for new codec updates on Apple's support site or via the Software Update mechanism built-into OS X/macOS. Please note that this update installer will check for an already installed version of Final Cut Pro 7 or Final Cut Pro X.
Frame Synchronizers: We recommend to provide a continuously stable signal during your capture processes, otherwise the ingest process may be interrupted and the captured files may not be usable. In order to stabilize the signal in advance (= before it is sent to the Video card input) please use a Audio/Video Frame Synchronizer.
Looping the incoming Source: With the Io4K you may use the UFC Firmware Mode to make the engine loop the incoming source to any output for monitoring purposes.
Driver Version: 10.8.1 or later.
DeckLink Duo Hardware: We do not recommend DeckLink Duo cards for >2 Channel ingest due to thermic problems and reported frame loss issues. Please use the DeckLink Quad card or the DeckLink Duo 2 instead.