Moxa Device does not work with macOS 10.13.x ("High Sierra") and macOS 10.14.x ("Mojave")

There is a problem with the Virtual Serial Device of macOS 10.13 ("High Sierra") where the Moxa device cannot connect properly. Customers using a Moxa device have to use macOS 10.12.x or lower. Another option would be to use an AJA Corvid22, 24 or 44. If you have any questions about that, please do not hesitate to contact us.

Further Known Issues

• When running the interface on an old Mac Pro it's not possible to change the file name. Naming conventions can be used, though.
• When using the AJA Kona 4 UFC Mode the audio passthrough is not working properly.