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  • A new activation code is needed to use v.5 of just:live and just:play.

  • The MacMini6,x and MacMini7,x are not supported any more, and we strongly recommend all customers using such a Mac mini model to update to a new Apple silicon-based Mac mini M1 (Macmini9,1) or Mac mini M2 (Mac14,3, Mac14,12 (M2 Pro)).

  • There are new v.5 documents available for version 5, and we recommend all new and existing customers updating from a previous version to read the new user guides.


If you’re planning to use TeamViewer to access a machine running Just Out, please verify that you have the following settings deactivated in the Preferences pane “Remote control” panel of the TeamViewer client (the machine you use to connect to the machine running Just Out).


Failing to do so will switch the audio output away from the video device at the same time you connect to the machine running Just Out using TeamViewer.

Version 2.x features which are not available


in Version 5

In v.5 some features are not available which have been Specific features available in v.version 2.x are no longer present in version 5. Some of those features may be , listed in the comparison table below, may become available again in future releases, others had to be removed permanently.


Due to macOS changes, we cannot support legacy codecs and container formats any moreanymore.

Container Formats not available using v.3 and higher: .3gp, .avi, .dv, .f4v, .mkv, .mpegts
Codecs not available using v.3 and higher: Apple Animation (.mov)


With v.3.x we introduced a unified control application for all ToolsOnAir applications called Just Control. During the setup, the administrator can define which one of the two available solutions/user interfaces, namely just:live or just:play should be used for a certain channel.


Poster Frames in v.5.x are generated compressed , like it was in version 2.x. Even so, please make sure to save them on a fast and big storage which , that is not the same storage you use as the repository of your movies. The internal SSD or another fast internal disk is perfect for storing the Poster Frames.

SMB issues using some versions of macOS

We have experienced performance issues with shared storage connections using older versions of the SMB protocol. If you encounter such issues, please contact your storage provider for assistance. Alternatively, you might try using the following macOS Terminal commands, on all Macs running TOA software, to disable the SMB 1 protocol, which may improve the faulty behaviorbehaviour:

echo "[default]" | sudo tee -a /etc/nsmb.conf

echo "protocol_vers_map=6" | sudo tee -a /etc/nsmb.conf

For Customers with more than


5,000 Video files in a single Folder

Whenever a movie video file is added/removed or changed, the content of the whole folder has to be scanned to update the Library. During our tests, we have seen , that this can take a few seconds when there are more than 5000 5,000 files in a folder. Because of this, we recommend limiting the amount of movie video files in a single folder to a maximum of 50005,000.