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Moxa Device does not work under macOS 10.13.x ("High Sierra")

There is a problem with the Virtual Serial Device of macOS 10.13 ("High Sierra") where the Moxa device cannot connect properly. Customers using a Moxa device must use macOS 10.12.x or lower, independent of the just:in version they are using.

Timecode Source: Computer Time and Signal Loses

When using Computer Time as Timecode Source and one or more channels are facing signal loses, then it is likely that the Timecode on the channels differs to each other. This can be avoided when using other Timecode Sources like Capture Card LTC, LTC over Audio or SDI Embedded.

Further Known Issues

  • When running the interface on an old Mac Pro it's not possible to change the file name. Naming conventions can be used, though.
  • When using the AJA Kona 4 UFC Mode the audio passthrough is not working properly.