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Before continuing make sure to read the article Connecting to the just:store Web-based Administration Interface |
Click on Logs in the sidebar.
The Logs Overview will be shown.
Logging View
The just:store administration interface logging view allows for showing all logging activities for easier maintainability.
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Press the Download Log Files button.
Press the Download Logs button to open a download dialog to store the files on your PC.
Open a ticket at support.toolsonair.com and attach the downloaded log files to your ticket.
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Preparing the download may take some time. Please be patient and stay on the Logs page until your web browser starts the actual download. |