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IMPORTANT - Please read before creating a TOA System Profile Please generate a TOA System Profile only, when there is no recording ongoing. |
If you encounter a problem an issue with just:in linux, the ToolsOnAir Support Team will likely ask you for a “TOA System ProfileProfile”, as it contains all necessary information about your system and the application logs. In order to To generate such a Profile“TOA System Profile”, please follow the steps below.:
Open the Just Control Configuration panel (within Just Control) and select the appropriate Device. Then switch to the “System” Tabtab.
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Next, make sure verify that the “Logs & Profiles” Profiles” tab is active. Then press the “Save” Button “Save” pull-down button, and click on “Save All Logs (System Profile)”.
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Make sure Ensure that you are enter using a valid name and to choose an appropriate location to save the compressed (.zip) file. Then use click on the “Save” Button button to start the process.
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During the generation process of the “TOA System ProfileProfile” you will see a spinning wheel next to the “Refresh” button. Please wait until this spinning wheel disappears, before you are copying trying to copy the compressed (.zip) file.
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