When an error or problem occurs just:in will inform you about that by displaying a message in the corresponding Channel Viewer(s).
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Types of Warning Messages
- Red Warnings: inform about a severe problem which must be fixed in order to continue.
- Yellow Warnings: inform about an issue which should be fixed, but you may dismiss the warning.
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You may dismiss several yellow warnings at once by holding the option key while clicking on the Dismiss button at the bottom. |
Lost Channel Connection
- Can be related to a network connectivity problem.
- Verify the connection between just:in and just:in Engine.
- As soon as the connection to the Channel can be re-established this message disappears automatically.
Signal Loss
- The Video Signal has been lost and the current Recording will stop in order to safeguard the already recorded clip.
- Once the Signal is back just:in restarts the Recording.
- You can optionally choose to continue writing into the same container by enabling this option in the just:in Engine Preferences.
- We strongly recommend using a frame store on every Channel input in order to prevent signal loss.
Preset Issues (XDCAM, DNxHD and H.264)
- When there is a problem with a Preset a warning will be displayed.
- You can dismiss the error message and fix the issue.
Recording Destination not Available
- A volume or folder which has been defined in the selected Destination Preset could not be found.
- Double check your Destination Preset(s).
Too much Load on Engine
- The resolution and/or framerate of the Channel Preview may be too high.
- Verify the Preview Options of the particular Channel in the Preferences of just:in Engine.
- Use a dedicated machine for just:in Engine. Make sure the machine and network specs are sufficient.
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