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Select “Show Configuration Panel” under the Channels menu or press “Command-Option-,” to open the window.
Select a Device in the “Connections” tab of the Multi Viewer Interface and click on the “Configure” button at the bottom.
Saving a System Profile
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You must unlock the Just Control Configuration window first to perform any changes. |
| Info |
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Please verify that all ToolsOnAir playout applications you would like to log files via the “TOA System Profile” are running before saving the System Profile. This is because we can only save log files of applications which are running at the time the System Profile is generated. |
Select the Device you would like to save a “TOA System Profile” from.
Click the “System” tab.
Click the button right beside “Save”.
Select “Save All Logs (System Profile)”.
A window opens which allows defining a Name and Destination.
Define to save between 1 week and 6 months of log files and if excluded logs should be deleted or not.
Add the Apple System Profile ONLY if the Tools On Air support team is requesting it. Click on the “Save” button.
Add the saved System profile to a ticket.
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