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Customers using an INTEL based Mac who would like to use macOS 14 Sonoma
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Playout of realtime GFX templates can fail, due to a bug in macOS Sonoma. Because of this we recommend all customers using an INTEL based Mac and realtime GFX to stay with macOS 13.x Ventura until Apple solved the issue. |
General Notes
Before upgrading to v.5.x of our playout applications, please be aware of the following changes.
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We ask all users updating from a previous version to follow our update guide which can be found here: https://toolsonair.atlassian.net/wiki/spaces/TST/pages/3580594317#Installing-a-new-Version-over-an-existing-Version
Customers using an INTEL based Mac who would like to use macOS 14 Sonoma
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For Customers Updating from previous versions to v.5.x
All customers upgrading from a previous version require a new v.5 activation code to be able to play out using Just Out without a watermark on the output.
Customers using TeamViewer to access the Mac running Just Out
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While we have thoroughly tested the updating procedure from existing channels to v.4.x, we have stopped doing so with v5. Because of this, we strongly recommend backing up existing channel(s) using the backup feature of Just Connect (see Advanced Settings) or by copying the channel from /Library/Application Support/ ToolsOnAir/Just Connect to an external storage, before performing the update.
Please → contact ToolsOnAir in case you have any questions regarding the migration from v.2.x to v.5.x.
Renamed User Interface Application
With v.3.x we introduced a unified control application for all ToolsOnAir applications called Just Control. During the setup, the administrator can define which one of the two available solutions/user interfaces namely just:live or just:play should be used for a certain channel.
For Customers Updating from previous versions to v.5.x
All customers upgrading from a previous version require a new v.5 activation code to be able to play out using Just Out without a watermark on the output.
For Customers using the Event Option
Event devices are migrated as part of the channel file from v.2.x to v.5.x as long as they are available under v.5.x. Crosspoints can not be migrated and have to be added manually.Please → contact ToolsOnAir in case you have any questions regarding the migration from v.2.x to v.4.x.
Poster Frames in v.5.x
Poster Frames in v.5.x are generated compressed, like it was in version 2.x. Even so, please make sure to save them on a fast and big storage which is not the same storage you use as the repository of your movies. The internal SSD or another fast internal disk is perfect for storing the Poster Frames.
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