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General Notes
Before upgrading to v4v.4.x of our playout applications, please be aware of the following changes.
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We ask all users updating from a previous version to follow our update guide which can be found here: https://toolsonair.atlassian.net/wiki/spaces/TST/pages/3355543194/7.+Software+Installation+v4.0#Installing-a-new-Version-over-an-existing-Version
Customers using
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TeamViewer to access the Mac running
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Just Out
Using Teamviewer TeamViewer to access a machine running just:out Just Out, make sure you have the following settings deactivated in the Preferences of the Teamviewer client (the machine you use to connect to the machine running just:out Just Out).
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Failing to do so will switch the audio output away from the video device the same time you connect to the machine running just:out using Teamviewer Just Out using TeamViewer.
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v.2.x Features which are not available with
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v.4.x
In v4v.4.x some features are not available which have been available in previous versions. Some of those features may be available again in future releases, others had to be removed permanently.
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Not available in version 4.x | Will be available in a future version |
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GPI Out via JL-Cooper eBox | ❌ |
MOS Integration | ❌ Maybe different approach |
REST API Request and on:Core Workflows | ❌ |
Summary & Performance in just:connect | ❌ |
Movies in GFX Compositions and/or playing on a GFX track | ❌ |
Custom Script | ❌ Maybe different approach |
Video Input Device for On Air window | ❌ Maybe as a stream |
Contour Shuttle Pro, Avid MC Transport | ❌ Maybe other devices |
Webinterface to control GFX | ❌ |
Ability to save and load window layouts and positions | ❌ |
Undocking of windows and Master TC in just:live | ❌ |
Posterframe Mode in just:live | ❌ Maybe different approach |
Built-in RTMP Streaming out | ❌ Maybe different approach |
just:next | Not a separate application anymore, but the group function in the Multi Viewer provides the same function |
TOA Log Analyser application | ❌ Maybe different approach |
MIDI TC out of the Just Out engine | ❌ |
720p24 and all 4K formats | ❌ |
FAB | Native OP47 support available |
Hardware based Up/Down Conversion on the input and output and different output formats | ❌ |
Import of FCP compatible XMLs | ❌ |
Codecs and Container Formats supported
Due to macOS changes we can not support legacy codecs and container formats anymore.
Container Formats not available using v3 and higher: .3gp, .avi, .dv, .f4v, .mkv, .mpegts
Codecs not available anymore using v3 and higher: Apple Animation (.mov)
If you rely on these codecs, please keep using v2v.2.x (or a previous versions) and contact us, or they can be added to the system by installing Apple's Pro Video Formats. Please see here for find more information about Codecs and Containers in section 2.4 Supported Video Containers & Video Codecs (v4.0) and how to install support for additional Containers and Codecs using the Apple Pro Video Formats.
Container Formats not available using v3 and higher: .3gp, .avi, .dv, .f4v, .mkv, .mpegts
Codecs not available anymore using v3 and higher: Apple Animation (.mov)
Using v2.7 (or older) Channels in v4
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Using v.2.x Channels in v.4.x
While we have thoroughly tested the updating procedure from existing channels to v.4.x, we strongly recommend backing up existing channel(s) using the backup feature of just:connect Just Connect (-> Advanced Settings) or by copying the channel from Library/Application Support/ ToolsOnAir/Just Connect to an external storage, before performing the update.
Renamed User Interface Application
With v3 v.3.x we changed the naming of the User Interface from just:live and just:play to "Just Control". This is a unified interface for all ingest and playout applications from TOA. Which playout interface is opened for a certain channel is defined in the channel settings, and different kinds of channels can be used in the same interface.
For Customers Updating from previous versions to v4.x
All customers upgrading from a previous version need a new v4.x activation code to be able to play out using just:out without a watermark.
For Customers using the Event Option
Event devices are migrated as part of the channel file from v2 to v4 as long as they are available under v4. Crosspoints can not be taken over and have to be added manually.
Please → contact ToolsOnAir in case you have any questions regarding Events.
Poster Frames in v4
Poster Frames in v4 are generated uncompressed in contrast to version 2, where the Poster Frames have been generated using a compressed format. Because of this, generating the Poster Frames is much faster, but they are also taking more space compared to previous versions. Make sure to save them on a fast and big storage which is not the same storage you use as the repository of your movies. The internal SSD or another fast internal disk is perfect for storing the Poster Frames.
SMB issues using some versions of macOS
Some versions of macOS are behaving very slow while connected to a shared storage using SMB. Please execute the following Terminal commands on all Macs running TOA software to disable SMB 1, which can improve the behaviour:
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echo "protocol_vers_map=6" | sudo tee -a /etc/nsmb.conf
For Customers with more than 5000 Video files in a single Folder
In case a movie is added/removed or changed, the content of the whole folder has to be scanned to update the Library. During our tests we have seen, that this can take a few seconds in case there are more than 5000 files in a folder. Because of this we recommend to limit the amount of movies which are saved in a single folder to not more than 5000 files.