Once just:in Engine has been configured properly and the Channels have been started, the Diagnostics Window shows the Status of the Channels and the just:in Engine.

Showing the Diagnostics Window

1. Go to the menu Window.
2. Select Diagnostics.

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• Memory: displays amount of currently used RAM. The color of the usage bar changes accordingly to the amount of RAM used. If it constantly stays red, please review the system requirements and add more RAM to the machine.

• Channel: Name of the Channel, as defined in the Configuration Panel.

• Owner: shows the name of the just:

  in user interface

  control, client which is currently connected to the particular Channel. If there is no connection it

  reads

  states Channel Available.

• Port: Port of the Channel, as defined in the Channels

  Tab in the just:in Engine Preferences

  Settings.

• Video Mode: Video Mode of the Channel.

• Frames in Buffer: displays how many frames are currently buffered. Values below

  100

  50 are

  usually

  normally good, if the value stays above 100 constantly, please review the system requirements and check your configuration.

• Status: displays whether the Channel is currently in Idle or Recording Mode.

• Show channel log: when troubleshooting or when the ToolsOnAir technical support needs to help you, the Channel Logs come in handy. Press the Show Channel Log button to display the log of the corresponding Channel in the Console application of the operating system.

Diagnostics Window always on top

You can make the Diagnostics Window always stay on top of other Applications. Select the menu Window →   and enable the Always on top feature or use the keyboard shortcut command + T.Image Removed

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