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ToolsOnAir System Profile
The System Profile tab in the TOA preference pane is able to gather and save information related to TOA's software that may be important when diagnosing and fixing issues with the software and/or the system it is running on.
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Attach a newly saved TOA System Profile every time a new support related ticket has been made in the → ToolsOnAir Online Helpdesk. This will allow the support team to get a good overview over the system without the need for the user to give any additional informations. |
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- Power Outage: once the power returns and the system restarts, the particular application(s) automatically starts.
- Unexpected Application Termination: Should should an application crash at any time then it will automatically be restarted by the system.
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In this case it is important not to start any ToolsOnAir applications that may rely on data from these file systems until the volume is available. By specifying such volumes in Stay Alive you can make sure that any ToolsOnAir applications are not started until the relevant volume/file system is available.
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: Scheduled Restart
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It is possible to schedule an automated restart for all applications which are controlled by Stay Alive at a predefined time. Such a restart can be done as a kind of maintenance or to automatically restart just:out after a DST change.
Activate the Scheduled Restart No restart checkbox and define the time and day the selected element should be restarted.
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Stopping an Application using Stay Alive
- Deactivate the checkbox in front of the application to stop it.
- A warning appears which informs you that turning off Stay Alive will end the selected application immediately.
- Click Yes to quit the application immediately.
Updating from Older Versions
- Deactivate all applications in Stay Alive first.
- Do the update.
- Start just:out, just:connect and the UIin Engine.
- Proceed with the System Update if asked to do so.
- Quit all TOA applications and activate Stay Alive for the TOA applications you would like to have restarted automatically.
ToolsOnAir Log Analyzer
The TOA Log Analyzer application can be accessed from the just:out help menu and allows the system admin to get a visual representation of the text based log files of the local just:out. In addition to just:out (and therefore playout) relevant informations like dropped frames and restarts of the engine, the log analyzer also offers system related info like free memory or CPU temperatures.
Please → contact us if you require more information.
just:next
Starting with version 2.5 we offer an optional application called just:next. It allows you to execute the Jump To Next command of several just:play channels at the same time. There is a dedicated user manual, check it out → here.
Importing just:out 1.7 Settings
Starting with version 1.8, event devices such as GPI output or video routers are defined for a channel in just:connect. In previous versions this was done in just:out. If you have defined any event devices in a previous version using just:out and you would like to reuse them in v1.8, you will need to import them into the relevant channel in just:connect.
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To import previous event devices you must run the TOA System Checker on the machine running just:out v1.7.1 or earlier before you install any of the other applications via drag & drop. |
- Navigate to the Library folder in the Finder. Do so by using the Go menu in the Finder while holding the alt-key and selecting Library.
- Go to the Preferences folder and locate the file com.toolsonair.Just_Out.plist.
- Copy this file to the system running just:connect.
- Then – after starting just:connect – select Import just:out 1.7 settings from the Help menu and select the com.toolsonair.Just_Out.plist file you copied before.
- Any event devices from the settings file will then be imported into the selected channel.
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