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Upon the first launch of just:in Engine a new preference pane called ToolsOnAir Preferences will be installed on the machine.
System Profile
The System Profile tab in the TOA preference pane is able to gather and save information related to TOA's software that may be important when diagnosing and fixing issues with the software and/or the system it is running on.
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Attach a newly saved TOA System Profile every time a new support related ticket has been made in the → ToolsOnAir Online Helpdesk. This will allow the support team to get a good overview over the system without the need for the user to give any additional informations. |
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- Power Outage: once the power returns and the system restarts, the particular application(s) automatically starts.
- Unexpected Application Termination: should an application crash at any time then it will automatically be restarted by the system.
- For Maintenance Purposes: We recommend to restart the just:in engine once per week.
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Make sure that applications you are going to activate in Stay Alive are quitted the moment you activate them. Activating an already started application will start a second instance of it which can cause issues. |
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